مطلوب مضيف أو مضيفة للعمل لدى علي بن علي القابضة في قطر 13 \ 11 \ 2018
- Responsible for providing a warm and friendly welcome to the guest.
- Take table reservations and effectively control the flow of guest in the restaurant ensuring maximum turnover.
- Notify managers of specific guests’ needs and requests.
- Receive guest feedback and monitors guest satisfaction.
- Maintain and updates the restaurant guest history file.
- Answer all telephone calls and enquiries in an efficient and professional manner.
- Assist the management in maintaining standards.
- Report any problems in the surroundings
- Perform all opening / running / closing duties.
- Ensure that the host desk and the surrounding areas are always kept clean and well organized.
- Ensure that sufficient number of menus are available at all time and are in proper condition.
- Responsible for catering to the needs of our guests by suggestively selling our food and beverage items.
- Ensure complete understanding of the operation philosophy of each of our restaurants and conveys the same to enquiring customers.
- Share knowledge of all products i.e. food and drinks.
- Act as a role model to new Employees by displaying a high level of professionalism and integrity.
- Always informs the manager when leaving the floor for any reason.
- – Walk the guest to their respective tables
- – Should be available to attend to guest complaints at the first level and escalate to managers when required
- – Ensure timely table visits are done to ensure smooth operations and collect guest feedback on the dining experience
- – Strictly abide by the brand’s grooming standards
- – Has to represent as a Brand Ambassador to the guest
- High School / College Level or Certificate
- Can communicate in English / Arabic
- Has 2/3 years similar experienced as Hostess from Hotel or Fine Dine Restaurant
- Pleasant personality
- Smart, active and excellent customer service experience
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