الرئيسية > وظائف شاغرة في قطر > مطلوب مضيف أو مضيفة للعمل لدى علي بن علي القابضة في قطر 13 \ 11 \ 2018

مطلوب مضيف أو مضيفة للعمل لدى علي بن علي القابضة في قطر 13 \ 11 \ 2018

مطلوب مضيف أو مضيفة للعمل لدى علي بن علي القابضة في قطر 13 \ 11 \ 2018

  • Responsible for providing a warm and friendly welcome to the guest.
  • Take table reservations and effectively control the flow of guest in the restaurant ensuring maximum turnover.
  • Notify managers of specific guests’ needs and requests.
  • Receive guest feedback and monitors guest satisfaction.
  • Maintain and updates the restaurant guest history file.
  • Answer all telephone calls and enquiries in an efficient and professional manner.
  • Assist the management in maintaining standards.
  • Report any problems in the surroundings
  • Perform all opening / running / closing duties.
  • Ensure that the host desk and the surrounding areas are always kept clean and well organized.
  • Ensure that sufficient number of menus are available at all time and are in proper condition.
  • Responsible for catering to the needs of our guests by suggestively selling our food and beverage items.
  • Ensure complete understanding of the operation philosophy of each of our restaurants and conveys the same to enquiring customers.
  • Share knowledge of all products i.e. food and drinks.
  • Act as a role model to new Employees by displaying a high level of professionalism and integrity.
  • Always informs the manager when leaving the floor for any reason.
  • – Walk the guest to their respective tables
  • – Should be available to attend to guest complaints at the first level and escalate to managers when required
  • – Ensure timely table visits are done to ensure smooth operations and collect guest feedback on the dining experience
  • – Strictly abide by the brand’s grooming standards
  • – Has to represent as a Brand Ambassador to the guest

Requirements

  • High School / College Level or Certificate
  • Can communicate in English / Arabic
  • Has 2/3 years similar experienced as Hostess from Hotel or Fine Dine Restaurant
  • Pleasant personality
  • Smart, active and excellent customer service experience

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