الرئيسية > وظائف في لبنان > مطلوب موظف خدمة عملاء / كاشيير للعمل لدى Circle K – لبنان

مطلوب موظف خدمة عملاء / كاشيير للعمل لدى Circle K – لبنان

مطلوب موظف خدمة عملاء / كاشيير للعمل لدى Circle K – لبنان

Job Description

POSITION SUMMARY:

The Store Associate is responsible for performing all cashiering, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build store sales, maximize profits, and protect store assets. The goal is to provide all of our customers with a service level that exceeds their expectations. The Store Associate supports the company goals by focusing on personal accountability, customer service and work efficiency.

ESSENTIAL JOB FUNCTIONS:

    • Greet customers as they enter the store, be friendly and helpful, provide prompt, courteous service, and thank our customers
    • Set an example to other associates for excellent customer service
    • Handle customer complaints professionally and respectfully
    • Maintain property and equipment to ensure customers have a safe and pleasant shopping environment
    • Maintain excellent customer service by cooperating and communicating professionally with other associates
    • Complete the computer based training with acceptable scores
    • Promote teamwork and cooperation within the store
    • Maintain a safe and professional work environment free from any form of harassment including sexual harassment, hostile work environment, and discrimination from any Circle K associate, customer or vendor. Report any infraction immediately
    • Are properly dressed in authorized Circle K’s uniform and meet personal appearance requirements
    • Assist new applicants with the application process
    • Attend job-related meetings (may be required to work irregular hours)
    • Participate in training new associates
    • Follow company policies and procedures
    • Efficiently ring up all sales on a cash register properly and accurately, handle money, checks, and other types of payment received for products sold per process/policy
    • Accurately make change by counting it back to the customer
    • Correct or report unsafe working conditions to the Store Manager, and report any accidents immediately
    • Efficiently perform multi-function operation of fuel console, money order machine and lottery machine
    • Receive and verify vendor deliveries
    • Efficiently operate additional store equipment a required
    • Assist in maintaining proper inventory levels and shift audits
    • Clean and dust counters and shelves
    • Stock merchandise on the shelves and fixture
    • Stock the coolers and freezers
    • Make coffee and maintain fountain product and equipment
    • Sweep and mop the floors
    • Clean and maintain the restrooms
    • Empty the trash
    • Sweep and/or hose down the parking lot
    • Clean gasoline dispensers and gas islands
    • Paint gas islands, curbs
    • Stock windshield service centers
    • Complete various other jobs as assigned by the store manager and/or assistant manager
    • Assist in maintaining an acceptable mystery shop scores
    • Follow daily gasoline procedures including accurate stick readings and spill procedures
    • Follow all food service and food safety processes and procedures
    • Follow all age restricted product including alcohol and tobacco selling procedures
    • Control merchandise, gasoline and cash shortages to acceptable levels
    • Accurately complete daily shift sheet paperwork
    • Follow company loss prevention procedures and cash handling polices
    • Perform shift audits

This is not an exhaustive list of job duties and functions of this position. Associates may be required to perform other duties as assigned.

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