مطلوب نادل\نادلة للعمل لدى NovoTel في الكويت 1\8\2019
المسمى الوظيفي : نادل\نادلة
الجهة الموظفة : NovoTel
مكان العمل : الكويت
- Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.
- Provide guest F & B services in a sequenced manner.
- Prepare mis-en-place for the following shift, set up for the subsequent shift.
- Approach and interact with guests with confidence and ease.
- Communicate effectively with customers, co-workers and supervisors.
- Interact with other employees and other departments.
- Maintain professional internal/external guest service.
- Maintain a consistently high level of guest service.
- Extensive knowledge of all menus and upselling items at every instance.
- Adhere to all detailed cleaning and ensuring all work flows are functional at all times.
- Flexibility in monitoring multiple tables.
- Follow set up, service and breakdown of functions procedure.
- Co-ordinate with kitchen and bar.
- Be flexible and willing to work split shifts.
- Smile, create eye contact and use employee/guest names.
- Continuous learning in customer service, changing menu item, specials and prices.
- Participate in formal training activities.
- Adaptable to assist in the manning of other outlets as directed by the Captain / Head Waiter / Outlet In-Charge / F&B operation Manager.
- Perform miscellaneous job-related duties as assigned.
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