الرئيسية > وظائف خدمة زبائن في الكويت > مطلوب نادل\نادلة للعمل لدى NovoTel في الكويت 1\8\2019

مطلوب نادل\نادلة للعمل لدى NovoTel في الكويت 1\8\2019

مطلوب نادل\نادلة للعمل لدى NovoTel في الكويت 1\8\2019

المسمى الوظيفي : نادل\نادلة
الجهة الموظفة : NovoTel
مكان العمل : الكويت

Key tasks
  • Provide quality service to guests by ensuring prompt and courteous service following procedures and which exceeds the minimum standards.
  • Provide guest F & B services in a sequenced manner.
  • Prepare mis-en-place for the following shift, set up for the subsequent shift.
  • Approach and interact with guests with confidence and ease.
  • Communicate effectively with customers, co-workers and supervisors.
  • Interact with other employees and other departments.
  • Maintain professional internal/external guest service.
  • Maintain a consistently high level of guest service.
  • Extensive knowledge of all menus and upselling items at every instance.
  • Adhere to all detailed cleaning and ensuring all work flows are functional at all times.
  • Flexibility in monitoring multiple tables.
  • Follow set up, service and breakdown of functions procedure.
  • Co-ordinate with kitchen and bar.
  • Be flexible and willing to work split shifts.
  • Smile, create eye contact and use employee/guest names.
  • Continuous learning in customer service, changing menu item, specials and prices.
  • Participate in formal training activities.
  • Adaptable to assist in the manning of other outlets as directed by the Captain / Head Waiter / Outlet In-Charge / F&B operation Manager.
  • Perform miscellaneous job-related duties as assigned.

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