الرئيسية > فرص عمل ووظائف شاغرة في دبي 2020 > مطلوب وكيل مبيعات للعمل لدى فندق الجميرا في دبي الإمارات العربية 2\7\2019

مطلوب وكيل مبيعات للعمل لدى فندق الجميرا في دبي الإمارات العربية 2\7\2019

مطلوب وكيل مبيعات للعمل لدى فندق الجميرا في دبي الإمارات العربية 2\7\2019

المسمى الوظيفي : وكيل مبيعات
الجهة الموظفة : فندق جميرا
مكان العمل: دبي
دولة العمل: الإمارات العربية

About the Job:

An opportunity has a risen for a colleague to join our Food & Beverage-Service team in Jumeirah Zabeel Saray, as a Sales Agent. The main duties and responsibilities of this role:

  • To follow proper payroll and uniform procedures.
  • To use courteous and efficient telephone etiquette while obtaining all information necessary to process the guest’s order.
  • To record covers, handle special orders, check for out of stock items, obtain the specials for the day.
  • To operate the computer system for order taking, check printing, closing out checks and printing reports.
  • To maintain in-depth knowledge all menus (including Daily Specials, cocktail list, etc) and of the service of food and beverage items offered by the department and the hotel.
  • To up-sell to guests as well as confirm their order before thanking them.
  • To complete side work as assigned.
  • To record all guest charges, gratuities and cash transactions accurately.
  • To coordinate between the waiter and kitchen for smooth, service.
  • To assure that all amenity requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion.
  • To assume responsibility for a house float and follow all operating procedures regarding the float.
  • To check all orders before they leave Room Service if no manager is present.
  • To document void checks and the reason for the void.
  • To assist in the training of new staff.
  • To control the cleanliness in the Room Service area.
  • To inform the Room Service Manager of all customer complaints and makes appropriate efforts to correct the problem.
  • The ability to maintain a Room Service control sheet so the Room Service Manager knows when an order was taken, delivered and retrieved and by whom.
  • To assist the servers with setting up orders.
  • To assume responsibility of the department when no management is present.
  • To respond properly in any hotel emergency or safety situation.
  • To perform other tasks or projects as assigned by hotel management and staff.
  • To inform the Room Service Manager of all customer complaints and makes appropriate efforts to correct the problem.
  • To sell and up-sell F&B products and services
  • To handle cash and credit card procedures according to the guidelines of the accounting department
  • To be able to identify possible problems and ask for help before a breakdown occurs
  • To provide lateral service in the hotel when needed.

About You:


The ideal candidate for this position will have the following experience and qualifications:

  • Certificate in an Administration course or relevant field
  • Experience in an administration position in the Middle East
  • Demonstrated experience working in a high volume, high pressure environment
  • Experience working in the hospitality or other customer service related industry
  • Excellent administrative skills, able to multi-task and meet deadlines
  • Familiar with facilities management systems
  • Strong verbal and written English language skills

About the benefits:

This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours, flight allowance your Home Destination upon completion of each 24 months of service which will be paid in two instalments; one per anniversary year, medical coverage, life and accident insurance, retail and leisure discounts, 50″ discount off Jumeirah F&B Outlets and reduced hotel rates.

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