وظائف خدمة عملاء شاغرة لدى Maersk Group في دبي الإمارات العربية 12\6\2019
المسمى الوظيفي : Customer Service Agent – عميل خدمة عملاء
الجهة الموظفة : Maersk Group
مكان العمل : دبي
دولة العمل: الإمارات العربية
- Receive and resolve customers queries via all communication channels.
- Complete pro-active and self initiate face to face visits with customers for client maintenance, and resolution of specific issues.
- Identify ways in which cost effective value adding service can be provided to specific clients.
- Ask customers for additional, profitable cargo, either in response to Sales opportunities or own opportunities.
- Execute new customer on boarding process to the standard required based on the specific activities outlined.
We are looking for
- Possessing demonstrated skills such as communication skills i.e. verbal, written as well as proficiency in English.
- Ability to handle change energetic, passionate and fast to learn new things.
- Building solid rapport over the phone and maintain a strong network of customers overcoming objections making decisions.
- Ability to work under pressure and stay organized with the ability to prioritize.
- Ability to pitch ideas and think outside the box.
- Degree qualified.
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