الرئيسية > وظائف شاغرة في لبنان 2019 > وظائف شاغرة لدى مجموعة فنادق إنتركونتيننتال في لبنان 13\3\2019

وظائف شاغرة لدى مجموعة فنادق إنتركونتيننتال في لبنان 13\3\2019

وظائف شاغرة لدى مجموعة فنادق إنتركونتيننتال في لبنان 13\3\2019

الوظيفة الشاغرة : Restaurant Manager

Description

About us
Job SummaryUnder the general direction of the Food and Beverage Manager or his/her Delegate, and within the limits of established IHG and local Hotel policies and procedures, supervises the service activities in the outlet aiming for the highest possible customer satisfaction at all times while ensuring proper training and supervision of all outlet colleagues.
Your day to day
Essential Duties and Responsibilities
• Is in charge of the outlet operation in the absence of the Outlet Manager.
• Prepares schedules for all outlet colleagues under the guidance of the Outlet Manager and ensures adequate manpower at all times by recommends hiring, promotions and dismissals.
• Gets involved in planning of promotions, beverage purchases, and pricing under the supervision of the Outlet Manager.
• Supervises the daily operation under standards fixed by the Hotel Management and the Outlet Manager.
• Is familiar with all the menu items.
• Advises and consults with the Outlet Manager and the Head Bartender with regards to service bar matters.
• Supervises all bar personnel by constantly observing their attitude towards colleagues and guests.
• Defines training needs and proposes training programs in cooperation with the Outlet Manager.
• Ensures correct handling of equipment to minimize breakages and losses.
• Inspects all areas daily before opening according to fixed standard checklist and ensures full adherence of the closing duties.
• Enforces and maintains all policies and procedures under the guidance of the Outlet Manager.
• Prepares requisitions for beverages, condiments, general supplies and guest supplies, taking into consideration established par stocks.
• Participates actively in the creation of new drinks and food items and improves presentations to achieve the overall objectives and propose variations to the Outlet Manager.
• Maintains standards specification for all beverages/food & cocktails under the guidance of the Outlet Manager.
• Inspects all fridges and bar stores to check expiry dates on all items.
• Observes opening and closing hours of the bars according to the law and company standards.
• Ensures correct control of beverage to avoid wastage and spoilage in correlation with Head Bartender.
• Communicate with guests and receives feedback and/or complaints.
• Observes, teaches, and corrects colleagues’ service delivery
.• Examines food and beverage preparation and presentation
• Stays on the floor during peak hours.
• Demonstrates understanding and awareness of all company policies and procedures relating to Health, Hygiene and Fire Life Safety.
• Performs related duties and other projects as assigned.
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  الوظيفة الشاغرة Housekeeping Supervisor at Le Vendome InterContinental

Description

About us
KEY RESPONSIBILITIESJob SummaryUnder the general direction of the Executive Housekeeper and his/her delegate, and within the limits of established IHC and local Hotel policies and procedures, supervises areas of the day-to-day operation of the housekeeping department.
Your day to day
Essential Duties and Responsibilities
• Checks all equipment and baskets on a regular basis to make sure that they are in good condition as per the department standards
• Informs Floor Agent of any check out rooms to be cleaned.
• Inspects vacant cleaned rooms thoroughly with check list, then reports them to the housekeeping office for release to Front Office.
• Checks all guest room supplies in rooms meet the departmental standards.
• Receives special requests from guests and satisfies it and forwarded it to superior in order to be updated in their profiles.
• Follows up with Floor Agents in order to make sure that all stay over guest rooms are cleaned before 13:00
• Makes sure that turn down service is being done as per standards
• Controls and orders the flowers in guest rooms as per standards
• Controls the flowers in public areas in order to have always fresh flowers up to the standards
• Reports any rooms to be placed out of service to the Assistant Executive Housekeeper.
• Advises any lost and found articles and brings it to the Assistant Executive Housekeeper
• Reports suspicious persons or actions to superior.
• Responsible for ordering guest and cleaning supplies, store requisition in coordination with the housemen.
• Ensures that guest iron board covers are always clean and controls them before being sent to the guest room.
• Schedules mattress turning according to a check list.
• Moves floor agents during shift to wherever additional floor agents are needed.
• Supervises the activities of floor agents to ensure clean, attractive and well maintained guest rooms, hallways and service areas according to set standards are on order to achieve prompt courteous service.
• Monitors floor agents to ensure that VIP guests receive special attention and amenities
• Maintains appropriate standards of dress, hygiene, uniforms, appearance and conduct of housekeeping employees
• Enforces guest satisfaction through personalized service and guest recognition
• Inspects occupied guest rooms and all other Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair as required
• Responsible for floor key when in possession and wears it on his/her body during shift.
• Ensures that designated uniforms are worn, well-pressed and in good state of repair and that name tags are worn at all times.
• Communicates positively with colleagues and superior to ensure effective teamwork and high morale.
• Handles any guest complaints or problems promptly and ensure that all incidents are reported to superior to maximize guest satisfaction.
• Organizes day to day work requirements and set required standards against which work will be checked, in accordance with correct procedures and administration on an as and when required basis.
• Ensures that all equipment, furniture and furnishings are maintained, checked and kept in good working order in accordance with correct procedures and report all relevant faults.
• Ensures cleaning stores, linen room, trolleys and materials are kept clean and tidy at all times.
• Maintains regular attendance in compliance with hotel standards, as required by scheduling, which will vary according to the needs of the Hotel.
• Ensures that all guest rooms, public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction and maximize revenue.
• Supervises, trains, supports, and monitors Room Attendants, turndown attendants, and Housemen.
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