الرئيسية > وظائف شاغرة في لبنان 2019 > وظائف شاغرة ومنوعة لدى سلسلة فنادق ومطاعم هيلتون – بيروت – لبنان

وظائف شاغرة ومنوعة لدى سلسلة فنادق ومطاعم هيلتون – بيروت – لبنان

وظائف شاغرة ومنوعة لدى سلسلة فنادق ومطاعم هيلتون – بيروت – لبنان

تفاصيل الوظيفة :

Chief Accountant (Pre-Opening)

What will I be doing?

As Chief Accountant, you will provides financial, commercial, and business input into the management of hotel operations, ensuring that financial standards are achieved throughout the hotel and that hotel performance is optimized. Specifically, a Financial Controller will perform the following tasks to the highest standards:

  • Provide full and accurate forecasting and budgeting proposals within the hotel, in consultation with the General / Hotel Manager
  • Ensure the achievement of all financial targets within the hotel, in consultation with the General / Hotel Manager
  • Provide timely and accurate financial statements
  • Ensure all financial regulations are met, through the maintenance of adequate systems of internal control
  • Prepare capital reviews as required by the General Manager and / or Accountancy and Finance Department
  • Training and development of local Finance staff and ensure accurate succession planning
  • Build the financial awareness of local management teams

What are we looking for?

Chief Accountants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A passion for providing great service
  • Excellent organizational skills
  • Proficiency with computers and computer programs, including Microsoft
تقدم للوظيفة

Human Resources Manager (Pre-Opening)

What will I be doing?

As a Human Resources Manager, you are responsible for providing first-class employee relation services to the hotel to deliver an excellent staff experience. A Human Resources Manager will also be required to manage succession planning and assist the HR Director with strategy. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Provide and deliver first-class employee relation services to the hotel
  • Assist Human Resources Director with Human Resources strategy
  • Manage succession planning with senior managers during the bi-annual appraisal process
  • Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
  • Support managers to ensure success of their teams
  • Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
  • Support the hotel with departmental training requirements
  • Ensure completion of management reports for head office and region
  • Control costs when possible and assist in meeting hotel/departmental financial targets
  • Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
  • Ensure completion of training for hotel security, fire regulations and other health and safety legislation
  • Work with local organisations and schools to promote the hospitality industry
  • Assist and resolve team member and management queries

What are we looking for?

A Human Resources Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous HR managerial experience
  • CIPD qualified
  • Positive attitude
  • Good communication and people skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Ability to work on their own or in teams
تقدم للوظيفة

Reservations Supervisor

What will I be doing?

As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Assist in the day-to-day operations of the Reservations Department
  • Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
  • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
  • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
  • Produce quotations and written confirmation to all clients
  • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
  • Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
  • Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction
  • Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork
  • Assist in the recruiting, managing, training and developing of the Reservation team

What are we looking for?

A Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards

تقدم للوظيفة

Housekeeping Manager

What will I be doing?

As A Housekeeping Manager, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Oversee housekeeping operations
  • Oversee Laundry Operations
  • Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
  • Operate within departmental budgets through effective stock and cost controls and well managed schedules
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
  • Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
  • Ensure team members have an up-to-date knowledge of all room categories and amenities
  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
  • Ensure staffing levels cover business demands
  • Ensure ongoing training
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Manage staff performance issues in compliance with company policies and procedures
  • Recruit, manage, train and develop the Housekeeping/Laundry team
  • Competent in property management systems
  • Assist other departments wherever necessary

What are we looking for?

A Housekeeping Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
  • A successful track record of managing a large team
  • A high school certificate or equivalent
  • High level of commercial awareness and cost control capabilities
  • Previous experience of managing a department and Profit and Loss account
  • Excellent leadership, interpersonal and communication skills
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • IT proficiency
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
  • Strong organizational, budget management, and problem solving skills
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service

تقدم للوظيفة

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