وظائف إدارية لدى Sprinklr في دبي الإمارات العربية المتحدة 1 \ 11 \ 2018
مدير مشاريع
What You’ll Do
Sprinklr is looking for a Project Manager to manage enterprise level projects for some of our biggest clients. You will be both responsible and accountable for the end to end delivery of projects across a range of clients.
PM Responsibilities:
- Own and manage a portfolio consisting of 12-20 accounts; controlling project scope, change control processes, risks/ issues and mitigation plans
- Partner with consulting teams, leaders and other internal departments or regional teams to coordinate and drive delivery
- Ensure that overall program is effective, whilst running individual projects according to schedule and keeping within budget
- Develop relationships with, and ensure the appropriate participation of, key client & internal stakeholders and executives
- Develop, build, and maintain durable and trusted relationships with clients and internal stakeholders
- Develop knowledge of the Sprinklr platform components and module-synergies – so as to be able to develop realistic and meaningful project plans and high-level solutions
- Ensure that each project is reported and forecasted accurately to all external and internal stakeholders
- Ensure that all project/program risks, issues and change requests are managed effectively
- Manage client service expectations and briefs and drive successful, measurable outcomes for the client
- Set the tone for the team and strive for quality and excellence in all aspects of delivery
- Provide weekly project status and burn reports to the relevant project stakeholders
Professional Services Sales Responsibilities
- Support the Sales Team working to win new business and grow existing accounts
- Discover the requirements for Sprinklr clients to propose complete integrated solution offerings that clearly fit into customer’s business requirements to solve their current pain points
- Manage prospecting and sales activities while being the primary interface for all Professional Services Sales opportunities
- Develop close plans for strategic opportunities and drive opportunities to closure
- Update and manage pipeline and prepare revenue forecasts
- Respond and coordinate for all inbound leads, Lead generation and follow-up
Experience:
- 3+ years of client management experience liaising with business owners and executive level clients
- Previous experience in business development, sales or professional services
- Experience managing projects in IT, SaaS, Social, or Software environment
- Experience working with multi-geo, multicultural delivery teams
- Experience working on large scale project management in leading multi-organizational initiatives, and driving team accountability to achieve goals
- Ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
- Demonstrated ability to assume a leadership role in managing project, departmental and enterprise risks related to projects, systems and business analysis
- Strong influencing skills and negotiation / mediation skills
- Ability to motivate and focus people resources where there is no direct reporting relationship
- Strong verbal and written communication skills in English, and Arabic
- Proven mentoring, supervisory, and team-building skills.
- Ability to solve problems with keen instincts and organizational experience.
- Strong knowledge of software development life cycles, web technologies, web development processes
- Strong verbal and written communication skills
- Experience in Agile project management a plus
للتقدم للوظيفة من هنا
تقدم للوظيفة